Consultative Sales Certification


Certificate in Consultative Sales Communication

This certificate program includes It Takes All Kinds, Speaking Your Customers' Language, Consultative Selling and Service from the Inside Out. Certification is awarded after completing the post-session Skills & Knowledge Assessment.

Application exercises and coaching calls not included.


Investment $250
Regularly $495

  
Certificate in Consultative Sales Strategies

This certificate program includes Expanding Your Business, Gaining Commitments, Handling Stalls and Objections and Negotiating for Impact. Certification is awarded after completing the post-session Skills & Knowledge Assessment.

Application exercises and coaching calls not included.


Investment $250
Regularly $495

  
Consultative Sales Certification

Consultative Sales Certification includes skills and knowledge assessment, 8 interactive modules, application exercises, coaching calls and more. As a team, you will participate in private monthly group coaching sessions. Please have a look at everything that's included with CSC enrollment.

This option requires a minimum of five participants.

Investment $2,599
Regularly $2,799

  

CSC Courses


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Each CSC course focuses on one core competency. Participants typically work on one module per month throughout the Consultative Sales Certification program. Individual participants may work at their own pace. Click on a course for detailed information.


It Takes All Kinds

  It Takes All Kinds

Learn how to influence, build relationships, gain commitments and improve communication by reading customer styles, understanding your sales style and adjusting your approach to be most effective.

Investment $75 | Add to Cart
Regularly $175


Speaking Your Customers' Language

  Speaking Your Customers' Language

Enhance relationships and understanding by identifying communication styles and applying effective listening and rapport building skills.

Investment $75 | Add to Cart
Regularly $175


Consultative Selling

  Consultative Selling

Gain competitive advantage by applying consultative sales methodology. Identify needs and apply solutions specific to each influencer involved in the sales process.

Investment $75 | Add to Cart
Regularly $175


Handling Stalls and Objections

  Handling Stalls and Objections

Overcome even the most difficult objections to win more sales. Learn how to handle stalls, overcome customer doubt, get customers who are dragging their feet to make a decision and quantify value over price objections.

Investment $75 | Add to Cart
Regularly $175


Expanding Your Business

  Expanding Your Business

Analyze and prioritize sales activities to increase market share, grow your current and prospective customer base and obtain more competitive sales.

Investment $75 | Add to Cart
Regularly $175


Negotiating for Impact

  Negotiating for Impact

Develop win-win negotiation plans that produce higher margins, profitability and customer satisfaction. Learn your negotiation style, make better concessions and overcome tactics.

Investment $75 | Add to Cart
Regularly $175


Gaining Commitments

  Gaining Commitments

Gain more commitment by eliminating fear, recognize buying signs and appeal to "convincer" strategies to close the sale.

Investment $75 | Add to Cart
Regularly $175


Service from the Inside Out

  Service from the Inside Out

Build loyalty and sustainability by Identifying internal and external customers, expectations, listening, responsiveness, identifying needs both expressed and latent, solving problems, telephone follow-up, communicating internally to solve customer issues, handling upset or disappointed customers, cross selling to help customers.

Investment $75 | Add to Cart
Regularly $175


Latest Updates

The Dress Phenomenon and the Color of Sales Perception

You've likely heard the recent story or have seen the pictures of the now infamous dress. One snapshot and the debate began, is it white and gold or blue and black? Science chimed in and explained that we potentially see things differently based on the way that our minds filter images and light. But what does this have to do with sales and perception? Quite a bit, actually. The challenge for consultative sales professionals is twofold. The first challenge is seeing the perceived situation through the customer’s lens. The second is framing a solution that is perceived to align with that individual’s picture of their present state of affairs versus desired state. The risk of misalignment is significant throughout the sales process, especially if the client themselves are looking through a distorted or cloudy lens which is often the case when clients don’t fully recognize the potential need. (more)

Questions Are the Precision Tools of the Communication World

Questions are the precision tools of the communication world. When you are connecting with someone on a personal or professional level, knowing what type of questions to ask can help you establish rapport and learn more about the person with whom you are speaking. In terms of sales skills, understanding the different types of questions helps you plan your interactions better, so you can connect with your customer and gather the information you need, while avoiding wasting their time and yours. Here's an overview of the types of questions you should have in your sales skills toolbox. (more)

Clients Need Solutions, Not Features and Benefits

An effective sales professional thoroughly researches potential clients before ever making contact, and also makes it a point to learn about the problems that the potential client seeks to solve. While a simple problem-solution paradigm makes sense, and is part of what goes into effective selling today, it is no longer the entire process. (more)

Tips for Conducting Top Notch Online Sales Meetings

Online conference technology can be an important tool for sales professionals. Coordinating schedules for in-person meetings can be fraught with complexity, and online sales meetings remove some of that complexity. But online sales meetings are not the same as an in-person meeting, and they're not the same as a sales phone call. There are similarities, but it takes certain specific actions to make the most of an online sales meeting. (more)

Expert Interview with Mike Southon on Sharpening Your Sales Skills

The single most important success factor for an entrepreneur or salesperson is their ability to find and retain mentors, says Mike Southon, Business Ambassador and Entrepreneur Mentor. (more)